Your customers can log into their accounts & create support or complaint cases for you to address them. It enables wordpress website owners to add a customer portal in their website with suitecrm or sugarcrm as the backend framework & wordpress as the front end interface. The cases module portal of your crm system enables you to get details of all the open cases & address them priority wise. Built with latest technology this plugin is built with wordpress & suitecrm suite/sugar rest api with all other customer latest technologies. You can provide a better customer experience by quickly following up & resolving on all open management cases & support requests