Totaldesk in Wordpress Utilities

List) reports tickets by agent tickets by status tickets by type tickets by system tickets live by year tickets by month tickets faq by year & support. The all in one wp system helpdesk solution totaldesk is the report only all in one helpdesk solution for wordpress. Month integrations woocommerce envato slack well documentented livechat compatibility wordpress php wpml ticket support help woocommerce. Status in colors) set inbox archieve folder notifications email notifications desktop notifications slack notifications notify when a ticket has been created notify when someone replied notify

Totaldesk install

Chrome, Edge, Firefox, IE11, Opera, Safari
Visual Composer 4.10.x, Visual Composer 4.11.x, Visual Composer 4.12.x, Visual Composer 4.7.x, Visual Composer 4.8.x, Visual Composer 4.9.x, Visual Composer 5.1.x, WooCommerce 2.0.x, WooCommerce 2.1.x, WooCommerce 2.2.x, WooCommerce 2.3.x, WooCommerce 2.4.x, WooCommerce 2.5, WooCommerce 2.6.x, WooCommerce 3.0.x, WooCommerce 3.1.x, WPML
CSS, HTML, JavaScript JS, PHP
WordPress 3.8, WordPress 3.9, WordPress 4.0, WordPress 4.1, WordPress 4.2, WordPress 4.3, WordPress 4.3.1, WordPress 4.4, WordPress 4.4.1, WordPress 4.4.2, WordPress 4.5, WordPress 4.5.1, WordPress 4.5.2, WordPress 4.5.x, WordPress 4.6, WordPress 4.6.1, WordPress 4.7.x, WordPress 4.8.x

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when a status has changed notify when an agent has ben assigned livechat start a chat with a new subject (new ticket) enter a chat with a given ticket id send a message (new ticket) when no agent is service online every chat conversation will be saved knowledge base create a faq based on a ticket group faqs into topics set custom icons for topics live search for faqs track faq views 3 built in widgets order faqs by view / popularity 2 layouts (boxed. Reporter my tickets page set default values for slack new tickets set own ticket status desk set custom ticket types set custom ticket project / systems attachment support inform agents in notifications html wysiwig comment form saved replies logging base / history system xls export reporters &