Centre support system ticket php Scripts Help Tools

(allow you to create pre written responses that you can easily select when replying to tickets) option article to allow guests to create tickets option codeigniter to allow users to attach files to tickets option to allow users to rate how useful a ticket was to them print view allows you to view all centre replies & ticket information for easy print access users can view their old & new tickets ticket responses are paginated so that tickets with lots of replies don. Option to allow users to rate an article admin panel manage settings of your support centre through admin panel enable attachment of files enable guest tickets enable rating of tickets enable alert of new replies/tickets via email upload your own site logo & description add your twitter account to display the latest tweets add custom css to change the look of your site enable/disable knowledge base article ratings manage users (ban & upgrade them) view ticket ratings add support agents & edit them add knowledge base articles. Article name urls seo friendly fixed seo urls with knowledge base fixed a guest ticket login bug admin notes help no longer show up in print view if they are empty user settings no longer show up when not logged in upgraded system files to latest version of codeigniter option to disable captcha in admin panel 22nd april 2014 fixed registration form bug on certain servers new assign staff to tickets system updated agent panel ticket lists to take into account assigned tickets when staff reply to a ticket. Htaccess solutions 15th january 2014 + system is now translation ready + improved support cms documentation for translating your site + fixed twitter integration bug on lower php versions + improved responsiveness on mobiles 08 january 2014 + removed html validation errors + fixed date handling + added option to delete user in admin panel 07 january 2014 + fixed install issue + fixed issue with creating tickets with no subject line