Tickets php scripts help support tools
Tickets has been designed to be easy to install & helpdesk all config files & database tickets files are created during the install. Easy to use with a clean design full help ticket web installer fully mobile ready free upgrades easy to customise language through a single file. Timezone support access to the source code (license allows you to modify the code for internal purposes) single install license (unlimited users & tickets) user registration & forgot/reset password guest portal ticket search file attachments pop3 mysql downloader (create & reply to tickets via email). Php mysql 5+ with
Tickets install
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Write a review1 empty database php pdo mysql extension php able to write files departments to the installed directory apache with rewrite module a web browser that supports html5/javascript (for the client) version upgrades are free. Custom fields & custom email notifications mass open/close/delete tickets gravatar plugins support (free system smartbackup plugin on ) active directory and/or ldap support https/ssl support private messages pushover notifications for customer iphone & android update checker security logging (plus many more built in security features) uses a range of php features including pdo database class & namespaces